FAQ

Installations

Where do you do installations?

The Greater Cape Town area. Further afield you it might be more feasible for you to get a local installer. e.g. if you live in Hermanus or Langebaan.

How will do my installation?

Trained Cape Vision staff undertake all our installations. The owner, Dillon, is also on-site most of the time to supervise and offer expert advice.

What are you call-out charges?

We work on a fixed rate per kilometre travelled. The first hour is free, after that a service charge of R250 per hour applies. New installation include labour and 20m cabling.

Equipment

Do you use genuine MultiChoice equipment?

Of course. Why do you even ask?

Is all your equipment brand-new?

Yes it is, unless you provide your own equipment or have specified to us to purchase an older model decoder or PVR.

Does the equipment come with a guarantee?

All equipment (decoders and PVRs) come with the standard 12 month guarantee.